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Yatri Sewa Diwas 2025: Passenger-Centric Aviation Initiative by Civil Aviation Ministry

The Ministry of Civil Aviation has formally launched Yatri Sewa Diwas 2025, its flagship program. The program was initiated to enhance passenger experience at Indian airports.

Inaugurated by Civil Aviation Minister Shri Rammohan Naidu at Hindon Airport Ghaziabad, the scheme undertakes airport service enhancement, passenger convenience, and employment inclusions for air travel.

Focused on women travelers under the Swastha Nari program, Sashakt Parivar Abhiyan, as well as first-time flyers and digitization possibilities, the program portrays the Indian vision toward crafting a world-class aviation ecosystem.

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Key Aspects of Yatri Sewa Diwas 2025

  • Women-Centric Approach: Yatri Sewa Diwas is connected to the “Swastha Nari, Sashakt Parivar” campaign, where health camps and awareness drives are held at airports to encourage passengers—especially women—to go for regular health check-ups and adopt healthier lifestyles.
  • Passenger Growth in Indian Aviation: India’s aviation market has more than doubled in a decade, showing rising demand for air travel.
  • Airport Infrastructure Development: In smaller airports, such as Hindon, which had only 1 destination in 2020, there have been new flights and new destinations under such initiatives. Such initiatives contribute to regional connectivity.
  • Digital India Integration: For the convenience of travelers, plans call for Wi-Fi to be available at every airport.
  • Community engagement includes blood donation drives, cultural events, and awareness campaigns at all of the nation’s airports.

Conclusion

Yatri Sewa Diwas 2025, launched on 17th September across the country, instilled a sense of shift in the emerging “Passenger First” aviation policy of India. This initiative enhances airport infrastructure, improves digital services, and fosters passenger comfort to provide the much-needed public image for the sector. It signals a transformation of air transport in India into one that is inclusive and affordable and thereby put India onto the world map as a passenger-first aviation state.

Source: PIB

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