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Cabin Crew Recruitment Process in IndiGo, Air India & Vistara Explained

Do you dream of a career where the sky is literally your workplace? Becoming a cabin crew member is one of the most exciting and rewarding career choices in aviation. Airlines like IndiGo, Air India, and Vistara are among the top recruiters in India, offering opportunities for young aspirants to travel the world, meet new people, and enjoy a glamorous yet disciplined lifestyle.

But here’s the truth: the cabin crew recruitment process is not as simple as just applying for a job. Each airline has its own requirements, selection stages, and training methods. Whether you are a fresher or someone switching careers, understanding how the recruitment works will save you time, effort, and unnecessary stress.

In this blog, we’ll break down the cabin crew recruitment process for IndiGo, Air India, and Vistara, step by step. You’ll learn about eligibility, selection rounds, interviews, training, and even what to expect after being selected.

We’ll also highlight the differences and similarities between the three airlines so you can prepare smartly for whichever one you’re targeting. By the end of this guide, you’ll have a clear roadmap to turn your dream into reality.

So, buckle up! Let’s explore how you can join India’s leading airlines as a cabin crew member and start your journey towards a sky-high career.

Cabin Crew Recruitment Process in IndiGo

IndiGo is India’s largest airline and also the most frequent recruiter of cabin crew. Their selection process is fast, structured, and transparent.

Eligibility Criteria:

  • Age: 18–27 years
  • Height: Minimum 155 cm (women) with proportionate weight
  • Education: 10+2 (Class 12) completed
  • Language: Fluency in English and Hindi
  • Appearance: Clear skin, no visible tattoos, well-groomed

Step-by-Step Selection Process:

  1. Online Application – Apply through IndiGo’s career portal.
  2. Pre-Screening – Shortlisting based on resume and photographs.
  3. Walk-In Interview – Often conducted in major cities.
  4. Group Discussion – To check communication and confidence.
  5. Personal Interview – Panel assesses grooming, personality, and language.
  6. Medical Test – DGCA-approved Class 2 medical required.

Training:

  • Duration: 3 months at IndiGo’s training academy.
  • Covers safety, emergency procedures, first aid, service, and grooming.

Why Choose IndiGo?

  • Fastest growing airline in India
  • Frequent hiring opportunities
  • Domestic and international exposure
  • Competitive salary with additional perks

Pro Tip: Grooming and communication matter more than experience. Always dress formally, smile, and maintain eye contact during interviews.

Cabin Crew Recruitment Process in Air India

Air India, the country’s flag carrier, has a long-standing reputation and global network. Its recruitment process is slightly more detailed compared to IndiGo.

Eligibility Criteria:

  • Age: 18–27 years (relaxation for experienced crew)
  • Height: Minimum 160 cm (women)
  • Education: 10+2 from a recognized board
  • Languages: Strong command over English and Hindi; additional languages preferred
  • Appearance: Pleasant personality, clear skin, no visible tattoos

Selection Process:

  1. Application Form – Available on Air India’s careers page.
  2. Preliminary Screening – Document verification and height/weight checks.
  3. Group Discussion – Topics on current affairs, teamwork, or customer service.
  4. Personal Interview – Conducted by senior cabin crew and HR panel.
  5. Medical Examination – DGCA standards must be cleared.

Training:

  • Duration: 4–5 months at Air India’s training center.
  • Focus on international service standards, cultural etiquette, advanced safety training, and hospitality.

Why Join Air India?

  • Opportunity to fly on long-haul international routes
  • Reputed airline with heritage and global exposure
  • Attractive salary with allowances for international layovers
  • Free or discounted tickets for family members

Pro Tip: Air India values etiquette, poise, and cultural awareness. Demonstrating knowledge of global hospitality trends can give you an edge.

Read Also – Pilot Training Institute in Ahmedabad | Top Crew Aviation

Cabin Crew Recruitment Process in Vistara

Vistara, a joint venture of Tata and Singapore Airlines, is known for its premium service and high standards. The recruitment process emphasizes elegance, grooming, and professionalism.

Eligibility Criteria:

Selection Process:

  1. Application Submission – Apply on Vistara’s official website.
  2. Pre-Screening – Shortlisting based on CV and photographs.
  3. Walk-In Interviews – Conducted across major cities.
  4. Group Discussion – Tests communication, teamwork, and problem-solving.
  5. Personal Interview – Panel evaluates grooming, body language, and attitude.
  6. Medical Examination – Must meet DGCA medical requirements.

Training:

Why Join Vistara?

Pro Tip: Vistara looks for polished, confident candidates with excellent grooming. Practice your communication and etiquette for the best impression.

Comparing IndiGo, Air India & Vistara Recruitment

To help you understand the differences, here’s a comparison:

AspectIndiGoAir IndiaVistara
Age Limit18–27 years18–27 (relaxation possible)18–27 years
Height155 cm minimum160 cm minimum155 cm minimum
Training Duration3 months4–5 months3 months
Focus AreaQuick hiring, domestic + intlLong-haul, global exposurePremium service, luxury focus
Hiring FrequencyVery frequentLess frequentModerate

Key Takeaways:

Pro Tip: Apply to all three if you are eligible. Each airline values grooming, communication, and confidence above everything else.

Tips to Crack the Cabin Crew Interview 

Recruitment is competitive, but with preparation, you can stand out.

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Preparation Tips:

  1. Dress Right – Formal attire, neat hairstyle, light makeup, polished shoes.
  2. Work on Communication – Practice speaking in English and Hindi confidently.
  3. Grooming – Pay attention to posture, smile, and eye contact.
  4. Current Affairs – Be aware of trending topics for group discussions.
  5. Customer Service Mindset – Show empathy, patience, and friendliness.
  6. Confidence without Arrogance – Be approachable and professional.

What Interviewers Look For:

  • Clear and confident communication
  • Team spirit and adaptability
  • Professional grooming
  • Positive attitude

Example Interview Question:


“What would you do if a passenger is upset on board?”


Best answer: Show empathy, listen actively, and offer solutions calmly without escalating the situation.

Pro Tip: Practice mock interviews with friends or in front of a mirror. The more you rehearse, the more natural you’ll appear.

Conclusion

Becoming a cabin crew member in IndiGo, Air India, or Vistara is an exciting opportunity that offers travel, growth, and a rewarding lifestyle. While each airline has its unique recruitment style, the fundamentals remain the same—good communication, excellent grooming, medical fitness, and a positive, customer-focused attitude.

  • IndiGo is great for freshers who want quick entry into the industry.
  • Air India offers prestige, international routes, and heritage.
  • Vistara provides luxury airline experience and premium growth opportunities.

If you dream of flying high, start preparing early. Work on your grooming, communication skills, and confidence. Keep track of hiring notifications on official airline websites, and never miss a walk-in opportunity.

The sky is not the limit—it’s your workplace. If you’re ready to chase your aviation dream, start preparing today and take the first step toward becoming a cabin crew member.

At Top Crew Aviation, we not only provide professional cabin crew training courses but also guide you through interview preparation, grooming, and communication skills. With our placement support, you get the right direction to land jobs with leading airlines like IndiGo, Air India, and Vistara.


Join Top Crew Aviation’s Cabin Crew Courses today and begin your journey towards a rewarding career in the skies. Your dream uniform and wings are waiting—take the first step now!

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Frequently Asked Questions

What is the minimum qualification to become cabin crew in India?

You must have completed 10+2 (Class 12) from a recognized board.

Do airlines prefer experienced cabin crew?

Freshers are welcome, though experience can help in premium airlines like Vistara.

Can men apply for cabin crew jobs?

Yes, both men and women can apply, though most airlines recruit more female crew.

What is the salary of cabin crew in IndiGo?

On average, ₹35,000–₹50,000 per month plus allowances.

Is there any height relaxation?

Generally, no. Height criteria are strict due to safety requirements.

How long is the cabin crew training?

It ranges from 3–5 months depending on the airline.

Can I apply for multiple airlines at once?

Yes, you can apply to IndiGo, Air India, and Vistara simultaneously.

Do cabin crew get free travel benefits?

Yes, most airlines provide free or discounted tickets for crew and sometimes family.

What is checked in the medical test?

Vision, hearing, general health, and DGCA Class 2 medical standards.

How competitive is the recruitment?

Highly competitive—thousands apply, but preparation and confidence increase your chances.

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